FAQ

By attending a traffic violator school (TVS) you will mask a conviction on your driving record. Points visible on your record can result in higher insurance premiums, future license suspensions, and the loss of certain driving related jobs. In the meantime, you might just learn something that will make you a safer driver–and perhaps even save your life!

Education experts will fuss a lot about using humor to “hold students’ attention” and “facilitate information retention.” But, let’s face it, you’re really on our site because you want to have a GREAT time while you attend traffic school. We’ll keep you entertained, and the time will fly by as our hilarious course has you laughing while you learn. We know that you could take any old traffic safety course; but you want the one that you can “cruise” through, not one that “drives” you crazy!

Yes, this traffic violator school (TVS) program has been officially licensed by the State of California Department of Motor Vehicles for use statewide.

When you receive information regarding your traffic citation in the mail, the paperwork will indicate your option to attend traffic school. If this option is listed (or if you know you haven’t attended in the last 18 months), simply pay the court’s administrative fee and you can get started right away. You may not attend traffic school to mask a point if: you attended traffic school within the previous 18 months, if the conviction was for a major (2-point) violation, or if you were operating a vehicle requiring commercial licensure at the time of the violation. Holders of a commercial license may attend traffic school for a violation committed in a non-commercial vehicle in order to avoid having the conviction count toward a “negligent operator” designation; the record of the conviction would not be held confidential, however, and would be disclosed to employers and to insurers for the purposes of insurance underwriting and rating.

We promise you’ll love the ease and simplicity of our program! Our easy-to-read Internet course is entertaining, informative, and loaded with colorful graphics, video clips, and interactive activities. And we fill the course with hilarious traffic jokes to make the experience more enjoyable. We want you to laugh while you learn!

“Personal Identity Validation questions” are used to help fulfill the DMV requirement that the person completing a traffic school course is the driver who was issued the citation. During the registration process, you will be asked to answer a set of questions, and those answers will be stored in our database. You will be asked these questions again periodically as you proceed through the course, and you will not be allowed to proceed with the course until you can answer the questions in the same way that you did at registration. If you have a problem during Personal Identity Validation, please contact our customer service department for assistance.

The DMV requires online traffic school courses to contain at least 42,500 words, and the course is designed to be equivalent to classroom courses that take 340 minutes (not including the final exam) to complete. However, an online course offers you the convenience of not having to complete the course in one sitting. The computer tracks your completed chapters as you proceed through the program. If you log out and then sign back in, you’ll be taken to our “Student Center” (table of contents) page. There you’ll be able to continue with the course right where you left off. You’ll even be able to access completed chapters for review.

Yes, at the end of the program you must pass a DMV-required 25-question final exam. You must correctly answer at least 70% of the final exam questions in order to successfully complete the course.

If you fail the final exam on your first attempt, you will have the opportunity to retake it. After two failed attempts, your account will be disqualified and you may take another traffic violator school course, if court continuance time allows. This procedure has been established by regulations of the California Department of Motor Vehicles. But don’t worry. Our informative course is straightforward and fun. And from the “Student Center,” you’ll have access to completed chapters so you can review. Plus, the final exam is “open-book,” so you can look back through the material if your noggin needs a quick refresh.

Upon successful completion of the course (including passing the final exam), we will electronically report your completion directly to the Department of Motor Vehicles.

Traffic schools officially report completions directly to the DMV, but you will receive a “completion receipt” for your records. Students completing the program will receive an electronic completion receipt via email. In the event that you did not provide the school with an email address, you may request a paper copy by contacting customer service; normally you will receive a mailed receipt anywhere from 5 — 10 business days following your completion, but we do offer expedited shipping options. You may also order a duplicate copy of your receipt. If you ever have a question about your completion, just contact customer service–we’re here to help!